Frequently Asked Questions
- What level should I start at?
- Cancel Your Membership
- How to Submit a Feedback Video
- What Times are Events in the Academy?
- How to Download the Course Materials
- When Do You Complete a Level?
- Update Your Billing Information
- What is a practice sprint?
- What is the Virtual Orchestra?
- How to Use 'Bookmarks' Feature
- What is the Wishing Well?
- What is the Refund Policy of Julia's Violin Academy?
- Requests for Sheet Music / Tutorials
- When is the Next Installment Due?
- Video Problems (sound, speed, slow loading)