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Frequently Asked Questions

  • What level should I start at?
  • Cancel Your Membership
  • How to Submit a Feedback Video
  • What Times are Events in the Academy?
  • How to Download the Course Materials
  • When Do You Complete a Level?
  • Update Your Billing Information
  • What is a practice sprint?
  • What is the Virtual Orchestra?
  • How to Use 'Bookmarks' Feature
  • What is the Wishing Well?
  • What is the Refund Policy of Julia's Violin Academy?
  • Requests for Sheet Music / Tutorials
  • When is the Next Installment Due?
  • Video Problems (sound, speed, slow loading)

Categories

  • Getting Started
  • Academy Learning System
  • Frequently Asked Questions
  • Live Zoom Sessions at JVA
  • Account Management
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